WHITE PAPER | Why Most Procurement Transformations Fail, And How to Get It Right

Organizations are investing billions in digital procurement platforms and AI-enabled tools. Yet nearly 70% of transformations fail to deliver sustained value.

The problem is not the technology.

Most organizations implement new systems without redesigning their operating model, governance, incentives, or user experience. The result? Low adoption, stalled savings, shadow buying, and “savings” that never reach the P&L.

Digitization is not a transformation. Technology alone cannot fix broken processes or misaligned culture.

In this white paper — co-developed by Access Hub and Elevion Partners Solutions — we present a practical, partner-led blueprint for aligning people, processes, culture, and technology before switching the system on.

The paper outlines:

• The key reasons procurement transformations fail

• Why the operating model must come before the platform

• How to reset governance and KPIs for adoption and value

• A structured 5-phase transformation roadmap

Digital platforms amplify outcomes, but only when the foundation is right.

Download the full white paper to discover how to build procurement transformation that delivers real, measurable impact.

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